[Resolved] Justickets — Tickets purchased but no response or ticket issued to me | |||||
I have booked the tickets for Bahubali 2 movie in sadana theatre, Arsikere. Ticket confirmation message and email I have received. I went to theatre 1 hour before the show started. But no one at the theatre knows about the online booking for the tickets. I spoke to the customer care of the just tickets.in they are also not sure what to do and informed me to send the email for the enquiry. No response is given until now. Movie ticket booking ID: VN7MWIVG Mobile no: [protected] Was this information helpful? | |||||
Jun 8, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Apr 26, 2017 Shiva Kumar Voolla's response I booked a tickets with atm card num [protected] I have two transactions 502049 and 329887
Apr 26, 2017 Shiva Kumar Voolla's response Good morning. I am Shiva Kumar I booked a tickets in your app that is just tickets with transaction numbers 502049 and 329887 and my money was debited but tickets was not generated. Please refund my money to me .I booked with [protected] account num
Verified Support May 08, 2017 Justickets Customer Care's response Hi Vikas, Thank you for writing in to us! Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days. Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets. In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. In case of any further assistance or clarification on this issue, please reply to this email. Assuring you the best of our services always. Regards, Justickets Team Verified Support May 08, 2017 Justickets Customer Care's response Hi Shiva, Thank you for getting in touch with us! We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction. Regards, Justickets Team | |||||
 4 Comments | |||||
Comments
The thing is that i had booked baahubali tickets in justtuckets.com but the thing is that money was deducted from my debit card but the ticket was not at all booked. I want my money back . Please respond quickly what the decision you take to solve my problem. Plzzzzz sir respond quickly
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satyauday's reply, Jul 1, 2017
why didint you resolve my complaint.and i have been waiting patiently for two months.
Good morning. I am Shiva Kumar I booked a tickets in your app that is just tickets with transaction numbers 502049 and 329887 and my money was debited but tickets was not generated. Please refund my money to me .thank you
Justickets Customer Care's response, May 8, 2017
Verified Support
Hi Shiva,
Thank you for getting in touch with us!
We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking by sending an email to support@justickets.in, to enable us to identify your transaction.
Regards,
Justickets Team
Thank you for getting in touch with us!
We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking by sending an email to support@justickets.in, to enable us to identify your transaction.
Regards,
Justickets Team
I have booked movie ticket in Movice Pass window. Booking ID No : 246078, still you have not confirm my ticket.
Kindly confirm ticket urgently
Thanks & best regards
Sudheer Kumar
[protected]
Kindly confirm ticket urgently
Thanks & best regards
Sudheer Kumar
[protected]
Justickets Customer Care's response, May 8, 2017
Verified Support
Hi Sudheer,
Thank you for getting in touch with us!
We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking by sending an email to support@justickets.in, to enable us to identify your transaction.
Regards,
Justickets Team
Thank you for getting in touch with us!
We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking by sending an email to support@justickets.in, to enable us to identify your transaction.
Regards,
Justickets Team
Sir, iam from Hyderabad .I unfortunately booked tickets for bahuballi hindhi instead of Telugu in priya theatre, 3:00 pm, mallepally .Seat no.g18, g 19.Code is j55oh4m1 .Kindly cancel my tickets and repay to my account. it was urgent please help me out of this problem and repay me as soon as possible .
Justickets Customer Care's response, May 8, 2017
Verified Support
Hi Madasu,
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
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