[Resolved] JustRechargeIt — Amount debited but recharge not successful | |||
I have recharged my reliance digital tv for Rs 300.The amount has been deducted from my account but the recharge has been unsuccessful.The transaction No.[protected].The Reliance TV Smartcard number is[protected].Please ensure that the recharge is done. Was this information helpful? | |||
Complaint marked as Resolved
JustRechargeIt customer support has been notified about the posted complaint. Verified Support Apr 23, 2015 JustRechargeIt Customer Care's response Dear Sir, Thank you for contacting JustRechargeIt.com. As per our record you have got the successful Recharge on your (RELIANCE BIG TV) DTH number[protected]. We request you to contact your service provider on the customer support lines for details.Please provide this operator transaction id for reference: [protected]. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. With Regards Customer Support Team JustRechargeIt.com | |||
 2 Comments | |||
Comments
Dear Ashwin,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
169
Pending
0
Resolved
110
Ground Level, Varun Amin Villa, Dattatraya Road, Santa Cruz (W), Mumbai, Maharashtra, India - 400054
View all JustRechargeIt contact information
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications