[Resolved]  JustRechargeIt — dth

Address:New Delhi, Delhi, 110049

I had recharged of rs. 479 on 11/07/2017 as this date was a last day for recharging for dish tv vc no.[protected] and yr order no. Dq[protected] for successfully recharged was received. The same amount was deducted fm my a/c. But the amount was not received by dish tv as i have confirmed from dish tv. Action may kindly be taken in this regard and resolve my problem.
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Aug 17, 2017
Complaint marked as Resolved 
JustRechargeIt customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2017
JustRechargeIt Customer Care's response
Dear Devaji,

Thank you for contacting JustRechargeIt.com

Your transaction is currently showing successful at our end. We are escalating your issue to the respective service provider to know the status of the transaction. Please give us some time to investigate the same to provide you the updated status.

If the recharge is unsuccessful, money debited from your account will be added to your JRI card which could be used for further recharges.

In case you wish to refund the amount you can visit the JRI Card panel into your My Account section and click on Refund to Bank option. Money debited from your account will be refunded and the same shall reflect in your account in 5 to 7 business working days as per bank procedures.

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com
Verified Support
Jul 15, 2017
JustRechargeIt Customer Care's response
Dear Devaji,

Thank you for contacting JustRechargeIt.com

As per update received from the service provider, we would like to inform you that your transaction is successful. In order to know what benefits you have received from your recharge, we request you to contact your respective service provider.

Please provide this operator transaction id for reference: OX14269119220171959930234

We value your patronage and we endeavor to provide you the best support at all times.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Warm Regards
Customer Support Team
JustRechargeIt.com
Complaint comments 

Comments

Dear Devaji Paunikar

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear Devaji Paunikar

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Did a recharge for tata sky on 18/6/2017. A total of ₹5000 which has been deducted from my bank account but the amt wasn't credited to my tata sky account. Furthur on contacting them at their support email id they are again and again asking me to contact my bank instead its totally their fault. I hope they resolve it quickly or else strict action.

Mobile number: [protected], Order No is MQ[protected], I have recharged for Rs 301, for my Jio sim, the status in Just recharge it is written as " recharge successful ", but till now Jio has not received the payment . and the data is not activated. Kindly do the needful

Yesterday I recharged with 330/- amount to activate my dish tv connection. But 330/- amount deducted from my bank account but recharge not done sucessfully. Kindly reimburse my 330/- amount.

Order no is: DQ[protected]

VC NO. [protected]

Contact no [protected]

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