[Resolved]  JustRechargeIt — non receipt of recharge amount

Address:Jalgaon, Maharashtra

I recharged rs. 408 on my daughters mobile no. [protected] on 12.10.2017 but amount not received. Whereas rs.408 deducted from my account
Transaction detail of mq[protected]
Order no. : mq[protected]
Order date : oct 12 2017 2:46pm
Customer : patil pradip shriram
Service : mobile
Service provider : jio
Mobile no. : [protected]
Recharge amount : 408.00
Amount paid using
State bank of india debit card : 408.00
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Nov 20, 2017
Complaint marked as Resolved 
JustRechargeIt customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
JustRechargeIt Customer Care's response
Dear Patil,

Thank you for contacting JustRechargeIt.com

We regret to inform you that the below mentioned transaction is failed. Money debited from your account has been added in your JRI Card. You can utilize this money to recharge again.

If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Regards
Customer Support Team
JustRechargeIt.com
Complaint comments 

Comments

I recharge Rs855 on my Videocond2h set top box on[protected] time. 2030hrs but amount not received.i have using on sbi debit card, my mobile number is [protected] and Iam police personal in Gadchiroli Distt. Maharashtra
Dear sir/madam
17/12/2017 my debit card debit to 2000 amount but my wallent not came to amount refund my amount plz

On recharge thru this site, it was not reached the service provider nor the amount is refunded to me. Its pending from November 2017.

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