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Jyothy Fabricare Complaints & Reviews

jfslindia.com
2.1
Updated: Dec 27, 2023
Complaints 15
Resolved
6
Unresolved
9
Good! Jyothy Fabricare values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Jyothy Fabricare step up their efforts to fully resolve all complaints 👍
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Jyothy Fabricare reviews & complaints(15)

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P
PrasadMM
from Bengaluru, Karnataka
Dec 27, 2023
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Saree damaged

Hi team,
The saree which was given was dry clean is damaged .
When asked they are not accepting their fault and instead claim that we had provided damaged saree.
It's basic common sense / training provided to the person which picks to clothes to do initial check up .

Kindly advise what needs to be done here...
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B
Bidyut
from Bengaluru, Karnataka
Jun 27, 2023
Jun 28, 2023
This thread was updated on Jun 28, 2023
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Fabric Spa lost my garment and delivered someone else's cloth

We go to go brands like you thinking there will be professionalism and you will take care of clothes. But here
1. After you exchanged my cloth with another customer. It is more than a month that I didn’t get my cloth back.
2. I wrote an email, You replied saying you tried reaching but couldn’t find your number on my missed call list. But after that I called so many times. To know the update.
3. I called so many...
+2 photos
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S
Sagauni
from Noida, Uttar Pradesh
May 10, 2022
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Fabricspa Drycleaning

Address: Noida, Uttar Pradesh

Order ID- ED[protected] ; DATE - 27 MARCH 2022

24 garments were sent for Dry cleaning & have received only 23 back. A very expensive cardigan is missing & nobody is giving me an answer to where has it gone. I have been following up past 30 days but no response from customer care or the shop owner....
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J
Jyotishree G
Feb 28, 2022
May 19, 2022
This thread was updated on May 19, 2022
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Ruined my Expensive Carpet

Address: Bangalore, Kanakpura Road,

HI, I had given my expensive woolen carpet for dry cleaning. They made promises of doing a great job and convinced me to give them.
After their activity (which is definitely something else but DRY Cleaning, the colors have bled in the carpet. it lost the texture. This carpet was hard and thick and could only be rolled and now it can be folded like a bed cover. IT has lost its texture, color everything.

My point is...
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S
Sweta03
from Bengaluru, Karnataka
Dec 19, 2018
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lost of 2 gents kurta, fabric spa complaint id # 190279

Address: 560068

This is a formal complaint lodged against Fabric Spa vide ID # 190279 for laundry services. I have been a regular customer for more than six month in your Akshayanagar store. In this particular instance, my 8 clothes contains of 4 Sarees, 2 Blouses & 2 Gents silk Kurta, were picked up for a scheduled wash on 19th November 2018 and the concerned department was supposed to deliver it after a week. It's 19th Dec today. i got my 4 Sarees & 2...
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D
dosskvn
from Bengaluru, Karnataka
Oct 2, 2017
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street littering by your outlet at 8th block jayanagar

Dear sirs,

I am a senior citizen residing at 116, 42nd cross, 2nd main 8th block jayanagar, bangalore 560070 and my mobile number is [protected].

One of your units is next door to my residence and this outlet is creating a public nuisance by throwing litter on the street corner. They must instead hand over their garbage to the bbmp pourkarmikas or to the garbage truck when it visits our locality. I have advised...
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N
Nihar Malatheswara
from Bengaluru, Karnataka
Nov 30, 2015
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Rubbish Services

Address: Bangalore, Karnataka, 560037
Website: www.fabricspa.com

I had given a jacket for dry cleaning a few days ago and today when i received it i was shocked to see the quality of service offered by the team at fabricspa. It had completely faded, i dont know how one can go wrong in dry cleaning. The irony being that your tag line says "The Art Of Fabric Care. Perfected.". When you guys dont know the first thing about perfection why do you even try to do it. The Jacket has lost its life, its color and...
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M
Munishvar Gaur
from Delhi, Delhi
Nov 29, 2015
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Non receipt of article (blanket )

Address: 560042
Website: www.jfslindia.com

Company ...Jyothy fabricare services ltd Out let ...G 6 plot no 3 Sangam Tower LSC Savita Vihar New Delhi 110092 ph no[protected] Customer ID... SCM0353610 EGRN No... EWD[protected] Customer Name ... M Gaur 179 Vigyan Vihar Delhi 110092 Date 05/04/15. 07:31 Telephone [protected] We have booked two articles (blankets) and received only one and the company claimed missing of 2nd one. Compensation of 3 thousand rupees was settled...
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R
Rachana Govil
from Bengaluru, Karnataka
Nov 13, 2015
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Did not return the curtains till now

Address: 560037
Website: www.fabricspa.com

Did not wash properly in first time and gave it for rewash, not returned till now. Now the festival is over without the curtain . No contact details and mail ID to complain. One no. Is there but nobody gives a proper response Don't know what to do......
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R
Rajneesh Malhotra
from Mumbai, Maharashtra
Jul 29, 2015
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Lost Double bed blanket

Address: Bangalore, Karnataka

I had submitted 3 blankets for dry-clean in the month of Feb / Mar. My registered mobile number in Fabric SPA is [protected]. the blankets got delivered and one of the blankets delivered was incorrect. Instead of a double bed blanket it was single bed blanket. We figured that couple of weeks later when we opened up the lot of blankets. the code on one of the blankets(in the lot) the details of the blanket 1. double bed blanket 2. colour...
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K
KRB
from Bengaluru, Karnataka
Jun 5, 2014
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Bad service and quality at Bangalore Indiranagar Branch

Address: Bangalore, Karnataka

I had given a set of 12 silk curtains with grommet rings to the Fabricspa in Indiranagar for dry cleaning, the price quoted was off the price sheet Rs12/sqft. The person at the front desk took one of the curtains to go measure it and I saw that he was laying a light cream colored curtain down on the floor to measure it. Upon questioning, I was told that they didn't have a measuring tape and were using the floor tiles to measure the curtain!!...
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B
Bhatp9
from Mumbai, Maharashtra
Apr 13, 2013
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Resolved

Clothes Not Returned

Address: Bangalore, Karnataka

To whom this may concern,

This is a formal complaint lodged against Fabric Spa Busy Easy laundry services. I have been a regular customer for the last two years. In this particular instance, my clothes were picked up for a scheduled wash on 29th March, 2013 and the concerned department was supposed to deliver it by 9th April, 2013. It's 13th April today and despite having placed multiple calls with them, I am not getting...
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R
robin_adams
from Pune, Maharashtra
Sep 22, 2012
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DAMAGED MY LEATHER JACKET & DIDN'T RETURN....NO COMPENSATION EITHER

I had given my brand new Van Heusen Leather Jacket (Cost 10K) for dry cleaning in Indiranagar (HAL) branch of SNOWAYS Laundry in Bangalore in the month of Nov-Dec 2010. After a month of several times follow up I got to know that instead of cleaning it they had burnt it in patches by acid and had put additional dirt over it. It was almost damaged and was not in usable state. Then they sent it back to the washing division to retreat again....
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S
shaggyjaa
from Bengaluru, Karnataka
Nov 3, 2010
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single bedsheets & bad behaviour

Address: Bangalore, Karnataka

Dear sir/madem , i travelled in garib rath express from YPR to KCVL. at that time ,the company called JFSL employe distrubute the single bedsheat along with 1 pillow 1 blanket & charged us Rs 25, any how charges is ok but the behaviour of that guy is soo bad & disgusting ,i herd his name was SHIVAKUMAR.govt & that company have 2 take an action on him ,that's it bleady JFSL company....
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B
Bikash
from Delhi, Delhi
Aug 4, 2009
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Damaged the shirt for dry cleaning

I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions.

I had given a shirt for Dry cleaning to SNOWAYS (Division of Jyothy Fabricare Services Limited) 7th Main, 12th cross, Mico Layout, BTM 2nd Stage Phone: 32217189 as it had a stain over its pocket. The shirt had three colors in strips form with colors blue white and black pattern....
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