Kaff Appliances India — Half knowledge inexperienced technician sent and 2 weeks taken to order single motor.

Address:Mumbai City, Maharashtra, 400093

I registered request for chimney repair on 4 th may 2017 at kanchan services Mald (E) which claims authorised service centre for kaff. Technician came and open whole chimney stating motor has gone and needs to be replace. I agree with him and told him to order new motor. It took him 2 weeks to get motor and he came on 14 th may to change the motor. He couldn't open the old motor and went away without changing .I have been continuously calling at above centre at 022 _ 60607066 to send senior experience technician but no action has been taken till today .request you to look into the matter immediately and take strict action against authorized service centre .
+1 photos
Was this information helpful?
No (0)
Yes (0)
Kaff Appliances India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (RinkuMinku),

We apologize for the inconvenience caused. Kindly allow us some time. Our customer care team will get in touch with you soon.

Regards,
Team KAFF

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaff Appliances India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    564
    Pending
    0
    Resolved
    28
    Kaff Appliances India  Phone
    +91 12 4487 3000
    Kaff Appliances India  Address
    Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
    View all Kaff Appliances India contact information