Kaff Appliances India — hinges in kitchen cabinets especially corner units

Address:Bangalore, Karnataka, 560029
Website:[email protected]

I bought a large modular kitchen 10 years back and insisted on kaff hinges and fittings. There are 30 doors including 4 corner units. Hinges of these corner units have been breaking down every 2-3 years and i have replaced the corner units 3 times during this period. This time i do not want to just replace hinges again but insist on getting confirmation from kaff if:
The hinges are faulty
If not why breaking regularly?
Your service engineer mr. Nagendra visited about 3 weeks back and did not find any thing wrong in fixing of hinges.
Have talked to mr. Nandish your customer care chief a number of times for solution. He has stopped taking my calls. He does not have one.
Can you give a solution. Shall i go for another make - say hettich or some other suggestion.
You have a very unhappy customer. I am former director of siemens.
Pl solve! Save reputation of german products and service.
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Kaff Appliances India customer support has been notified about the posted complaint.
Oct 26, 2017
Updated by [email protected]
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Dear Mahesh,

We are sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team get in touch with you regarding your concern. You can also share your contact details via Facebook Messenger.

Link for Facebook Messenger: m.me/kaffindia

Regards,
Team KAFF

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