Kaff Appliances India — Kaff 4 burner Hob

Address:

Karnataka, Bangalore

We bought Kaff 4 burner hob in the month of October 2020 during the diwali offer and kept it just like that since we were planning to move to our new house soon. We got it installed just 10 days ago, probably around 1st April 2021 and noticed that the black coating on all the burners is coming off and the copper burners are getting stained with some black stain which is not coming off. I mean the quality of the burners is very low and not reliable at all. If this happens in 10 days I am worried how will it perform in the upcoming days. We are calling kaff customer care continuously but people calling us back are just saying that it is normal with the burners, when we are asking for replacement of the burners. This is very bad considering we spent a fortune in getting the product. If anyone is hearing us then please call us at [protected] and help us with a replacement of either the entire product or the burners.