Kaff Appliances India — kaff opec gx - 60 wall mounted chimney

Address:Kolkata, West Bengal, 700068
Website:kaff.in

I bought the above model of a kaff chimney in march 2017. The chimney started malfunctioning within 10days and we had called kaff to request service. Ever since then we have called 14 times over 7 months. Kaff never bothered sending anyone over, but always promised they would act on the issue.

Given it has been over 7 months i suspect kaff will probably never send anyone and i have essentially lost my money. What are my options to try and recover the approx inr20k i had paid for the product?

Many thanks,

Kanishka
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Kaff Appliances India customer support has been notified about the posted complaint.
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Dear Kanishka,

Thank you for writing to us. We have already forwarded your concern to our team. We will try to resolve your concern at the earliest.

Regards,
Team KAFF

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