Kaff Appliances India — poorest after sales service | |||
After sales service is poorest possible. I bought a hob around 3 years ago and its glass broke. For last one month I am chasing these days and they have all the excuses in the world, at first it will come in a week then it will come in next two days and then they say it will come again after a week, I mean it is amazing how they operate their after sales service. There is one mr prem yadav who I believe is in charge of after sales, he full of excuses. When you confront him he stops picking up your phone. If you want to throw away your money only then buy a kaff product. Basically if it malfunction for some reason, you will have to throw it away. I mean it's been more then a month and and compliant is still open, no one is even auditing the consumer complaints to check whether they close on time. GAGAN WALIA - [protected]@gmail.com Was this information helpful? | |||
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Kaff Appliances India customer support has been notified about the posted complaint. | |||
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+91 12 4487 3000
Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
Thank you for writing to us. We have escalated this to our head office and will be following up with you shortly through email on the address you have shared, also if for any reason you are facing such delays in the future please let us know through Facebook, Instagram or Twitter for a quick response and so that we can follow up for you and figure out why the delay happened.
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Regards,
Team KAFF