Kaff Appliances India — poorest after sales service

Address: Mohali, Punjab, 160059

After sales service is poorest possible. I bought a hob around 3 years ago and its glass broke. For last one month I am chasing these days and they have all the excuses in the world, at first it will come in a week then it will come in next two days and then they say it will come again after a week, I mean it is amazing how they operate their after sales service. There is one mr prem yadav who I believe is in charge of after sales, he full of excuses. When you confront him he stops picking up your phone. If you want to throw away your money only then buy a kaff product. Basically if it malfunction for some reason, you will have to throw it away. I mean it's been more then a month and and compliant is still open, no one is even auditing the consumer complaints to check whether they close on time.
GAGAN WALIA - [protected]@gmail.com