Kaff Appliances India — Regarding Chimney | |||
Date of purchase-16/10/2021 Date of Installation - 19/10/2021 Date of Complaint- 22/10/2021 Dates of call to customer care-18/11/21, 16/11/21, 10/11/21, 08/11/21, 31/10/21, 26/10/21, 23/10/21, 18/10/21, 16/10/21 We have purchased kaff chimney from authorized kaff store in bhopal (m.p) on 16.10.2021 .chimney was purchased on dusshera under diwali dushssera offer of extended warranty of 2 year. Chimney was opened by the person came to install .after opening box LED glass of chimney found damaged and guy told us he will replace it tomorrow.after that I have called so many times to customer care to replace that glass but no one came to replace it till today .we have called service head of bhopal (number given by customer care)and the seller of chimney so many times no result. And extended warranty promises were also fake.i have asked to register for extended warranty on kaff website after so many calles for job card(which is not provided to us by installation person), I have successfully registered but I have not got any mail for confirmation that I have got that extended warranty. I have called customer care approx 10 times to complain above two matters. Kaff has very very bad service .Can you please resolve above issues . Was this information helpful? | |||
Kaff Appliances India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
5%
Complaints
563
Pending
0
Resolved
28
+91 12 4487 3000
Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
Post your Comment