Kallada G4 Travels — cancelled ticket amount not refunded

My booking id:tm[protected]
From hyderabad to kozhikode
Booking date (Journy) :[protected]
Cancelled on[protected] before 7-30pm

Ticket details as below:-
Your ticket has been cancelled successfully and we have initiated the process to refund rs 1890 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tm[protected]
From: hyderabad
To: kozhikode
Date of journey: 13/06/2018
Travels: kallada travels (Suresh kallada)
Bus type: volvo a/c multiaxle semisleeper (2+2)
Boarding time: 06:30 pm
No of seats: 1
Seat number: b1

Best regards,
—
Team redbus
Redbus
Boarding point ph. No.: 39412345 kallada travels (Suresh kallada)-customer care: [protected]
Write to us here

Hyderabad - kozhikode wednesday, june 13, 2018
Ticket no: tm[protected]

Pnr no: ored2317017-hyderabad to mysore, calicut (H12)

Kallada travels (Suresh kallada)

Volvo a/c multiaxle semisleeper (2+2)
18:15

Reporting time
18:30

Departure time
1

Number of passengers
Boarding point details

Lakdi ka pool infront of (Hyundai showroom) beside woodbridge hotel (Van pick-up) [protected]

Location

Landmark
[protected], [protected], kallada travels near niloufer hotel, beside hanuman mandir, [protected]