Kallada G4 Travels — No water, no communication between driver and cleaner

Address:

Hyderabad, Andhra Pradesh

I was travelling from Tirunelveli to Hyderabad on[protected]
Ticket no:OONL468753
BUS Registration Number: KA01AB5770
The journey was one of my bad experience in Kallada Travels. We weren't provided water bottle this was very unsatisfactory.
There was a single driver throughout the journey and he was using his mobile phone for personal purposes while driving this was very unsafe act.
The assistant in the bus was very reckless and rude with the passengers.
The bus didn't reach the destination in the scheduled time.
Please look into this and do the needful as we care for Kallada's brand name and it's reputation since we have been travelling with Kallada for 5 years.