Kallada Travels — Cancelled active ticket wantedly

Address:	560032
Website:	www.kalladatravels.com

Hi,

I am writing this complaint to you based on multiple calls made by me to Kallada.

I booked a ticket through RedBus from Bangalore to Trivandrum on[protected] and the ticket was confirmed under the Ticket# TJ4A39772979 and received a call by afternoon1.30 pm stating the BUS cancelled and will accommodate you in a different bus..

Also, Received a confirmation for a different bus under ticket# EbglrPH19540 with seat no E4 from Bangalore to Trivandrum around 3.42 pm and later I received an SMS again on 5.17 pm stating the ticket is been cancelled.. And the reason they provided was RED BUS Cancelled my ticket which infact they did not do that.

I contacted the red bus and they stated the Ticket is Active and not yet cancelled and also made the Red Bus Staff to talk to Kallada Travel Employee Name Lijo from Hebbal via conference call and he stated that we wanted to talk to his manager and need pay extra money for the ticket..

Later the complaint was raised to RED BUS and provided him the number from where I received the Call stating the RedBUs is cancelled the ticket, So the RED BUS staff spoke the person name Srinivas and he stated the same reason with no resolution.. Also I have attached the Active Ticket for your reference

THIS IS REALLY PATHETIC AND I AM WRITING YOU THIS BECASUE I MIGHT GET SOME RESOLUTION AND ALSO MANY PEOPLE LIKE ME WILL BE STATISFIED..