[Resolved]  Kallada Travels — Harassment/Misbehaviour with a single lady traveller by Kallada agent

Address:Kanyakumari, Tamil Nadu

I had booked a ticket with Kallada Travels from Kanyakumari to Bangalore for 28th Dec, 2014. The bus was to depart at 9pm from Triveni Travels, Kanyakumari. I reached Triveni travels at 7:30 PM and was sitting at the shop for around an hour. Around 8:30Pm i went to fetch water bottle from nearby shop ; as there was a queue at the shop it took me around 15 mins. When i came back at Triveni Travels around 8:45PM, the agent said that the bus has already left. There were still 15 mins left for the scheduled departure. The agent started yelling at me and using foul language. I requested him to talk properly as i was a single lady travelling alone. He asked me to take govt bus and try to catch the bus at the next stop. I had to call Main office of Kallada Travels and after explaining to them the whole situation they arranged a taxi for me till the next stop. I hope that Kallada travels takes strict action against Triveni travels for harrasing and mentally torturing a lady travelling alone where the entire fault of the agent himself.
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Aug 14, 2020
Complaint marked as Resolved 
Kallada G4 Travels customer support has been notified about the posted complaint.
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    16/12B, Main Road, Tana, Irinjalakuda, Kerala, India - 680121
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