Kallada Travels — Threatening cash

Address:

627011

I booked 2 tickets from Bangalore to Tirunelveli for my journey on 21.02.2016 and started the journey.
I had a baggage of slight bigger bag for which the driver told it will be considered as luggage and
i have to pay Rs.800/- separately to them which will not be acknowledged with a receipt. I told i wont and he replied nothing.
But on 21.02.2016 night around 10PM near Karnataka/Tamilnadu Checkpost he woke me and asked Rs.800/- informing that the RTO is demanding this amount.
Initially i denied but he threatened that i have to get down of bus unless i pay him.
Since i had Rs.500/- only, i paid Rs.500/- and he told that Rs.300/- has to be paid in Tirunelveli by telling someone to bring it.
My dad was waiting in Vannarpettai.
And also while reacing Thalaiyuthu I told him my dropping point is Vannarpettai but he took me till New Bus Stand Tirunelveli and demanded Rs.300/- more.
Also he demanded a lady passenger Rs.400/- and she was alone. So she paid the same.
Is this the way how you instruct your drivers for charging cash and treating a passenger??
If baggage is to be limited, why dont you mention this in the ticket booking portal??
Very much depressed with the trip.Shameless creatures being appointed by your team.
Too worst service availed by your Kallada team.