[Resolved] Kalyan Jewellers — I paid last installment. Money deducted. but not updated in kalyan jewellers app

sriram17490

from Srikakulam, Andhra Pradesh

Mar 18, 2022

Address:

Visakhapatnam

I just paid my last remaining 6th installment of Kalyan Jewellers Dhan Samriddhi 6 Scheme . Amount got deducted from my credit card but didn't get updated in the Kalyan portal. I double checked with account, money was deducted from my account and Please help. Transaction Ref No:[protected]. Date: 18/03/2022. & Amount- Rs 20, 000/-

My Name: Ambati Nagamani
Customer Id: [protected]
Mobile No: [protected]
Email Id: [protected]@gmail.com

Kindly check and update please.

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Mar 22, 2022

Complaint marked as Resolved

kalyan jewellers send the ledger for confirmation.

Kalyan Jewellers customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2022

Kalyan Jewellers Customer Care's response Dear Ambati,

Thank you for bringing this to our attention. We have taken note of the same and our team will get in touch with you to ascertain the issue in detail.

Team Kalyan Jewellers

Verified Support

Mar 22, 2022

Kalyan Jewellers Customer Care's response Dear Ambati,

We would like to inform you that the account has been updated (statement attached). Request you to check the statement from your end and confirm the same. We regret the inconvenience caused.

Team Kalyan Jewellers