On 7th march 2022 i sold a gold bangle approx weight of 10. Something grams
As per ploicy i had to bought something in exchange of that money
The told me that price may fluctuate after melting i was unsatisfied with the result they show and the amount they offer
Yet the bangle was melted and it wasn't worth of anything i had to compromise.
Then i told them to show me gold pendant or something in exchange of the amount
They were very big in size and not decent as per my preference
Then i told them to show me anything in gold but they showed me diamond pendant instead
I told them i had no knowledge about purchasing diamonds
They said u can just see i[censored] didn't like then we will show u gold ornaments as well
I liked a diamond pendant and it worth 33000 approx
At discount it was offered at 30000
I told them i have no clue about this
They said we will issue u a card bill as well
And diamond's amout will never change gold used in it and its price may fluctuate as per market price but diamond will be sold at same price whenever u will sell it
10000 amount of cash is handed over at the time but amount more than that is transferred to ur account whenever u will sell
Procedure started there
I signed some of the documents
Pendant was mine after that
The gold was sold at rupees 33500
And pendant cost me 30000 rest of the money made in a credit bill that on next purchase it will be deducted
On 30th march 2022 i went there to sell the same pendant i didn't used it wear it
I just wanted to sell it
Then they said 100% exchange on diamond rate is there but 80 to 90% at selling
Then on the bill a very tiny line at the end mentioned with same was shown to me
The issue is why didn't they showed me at the time of purchasing they didn't guided me properly
I am bery disappointed with this all mess
They told me it will be sold at 22000 only
I don't want to ever deal with kalyan in future
I want a quick solution as well as solution for that 3500 credit amount
Today i went to the market to at least 4 5 shops regarding the selling of that pendant
They just worth it of rupees 9000 to maximum 12000 only and even they asked me for igi certificate that i didn't got from the kalyan at all
Kindly stop misguiding the customers just to increase your sale
You should cooperate with new customers or with the customers who are dealing in jewellery 1st time
I shall be very thankful if my case will be handled positively by tomorrow as i am in need of money
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