Kalyani Motors — product not delivered as mentioned on the sales brochure

Address:

Raghavendra Nagar, Nacharam., 500007

I bought alto 800 lxi on 23rd february 2019. As per the brochure, the side mirrors of the car should be internally adjustable orvms. However, i have received pivot mirrors that are not adjustable internally.

I paid using a check which should include the cost of insurance as well. I was charged rs.19888 (Nineteen thousand eight hundred eighty eight), however, the confirmation message was for rs. 18302 (Eighteen thousand three hundred two). The difference is not yet settled.

I was charged rs. 457 (Four hundred fifty seven) for the fast tag which was not available at the showroom. We have no update if that is available now.

I am extremely dissatisfied with the way, these issues were handled by the showroom.

Request you to please look into these concerns and address the issue as soon as possible.