| Address: | Thane, Maharashtra, 400601 |
My wife has some vouchers paid and unpaid out of which we use the paid one and one hair wash free voucher was remaining which she planned to use on 15th jan 2016 so she went their by taking prior appoibntment after which also she had to wait for around 45 min then the theriapist turned up saying i cant attend u so one other guy came and up he was as if not in mood of providing the service so he did the hair wash as if he was doing a favour on my wife his behaviour was very rude with my wife at the end he did a very disgusting thing he left my wife with the wet hairs for and went to attend a other guest and didnt turned up for around 15 min then as the hairs were wet so my wife started catching cold so she herself took the towel and dried the hair and then she went to the counter and complaint reg the thing happened but the counter guys were least bothered ad gave a very casual answer so my wife got very angry and so she left from there.
Now ince she has came yest from kapils saloon she is being suffering from heavy cold .
So ineed a serious and proper apology from the kapils staff and management .
Kiran alekar
social worker & proprietor ( tanushree travels)
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