[Resolved] Karbonn Mobiles — mobile battery blast during charging.

gopaldhaker143

from Jaipur, Rajasthan

Website:

www.consumercomplaints.in/new_complaint

Hi!

I am the user of karbonn titanium jumbo,
Imei no. [[protected] ]
Purchased from-flipkart online shopping

Purchasing date-28 fab 2018,
During charging time smoke started coming out of the karbon mobile phone and when i saw rhis i removed from charging but battery is continue expanding and after sometime mobile back body cracked and non removable battery come out from its position. Now dirty smell come out mobile and battery also.

There was no casualty from the battery explosion but in case this does not have my attention it could have caused an serious injury to my family member.

I am also enclosing the photos of the explosion.

+5 photos

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Jul 3, 2018

Complaint marked as Resolved

Karbonn Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

Karbonn Mobiles Customer Care's response Dear Sir,
This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share active contact details and location at mentioned email address [protected]@karbonnmobiles.com

Regards
Customer Help desk
Karbonn Mobiles