[Resolved] Karbonn Mobiles — mobile blast

 
3 Reviews
 Abhishek jana1 on Jan 30, 2018
HI!

I am the user of Karbon mobile phone, model number- K9, IMEI no. [protected], purchased from- Gurgaon, Haryana (India)

On[protected] at 08:50 pm smoke started coming out of the Karbon mobile phone, I quickly removed the battery from the phone and within few minutes the battery exploded. Due to this my phone also got damaged.

There was no casualty from the battery explosion but in case this does not have my attention it could have caused an serious injury to my family member.

I am also enclosing the photos of the explosion.

I shall be extremely grateful to compensate with me new phone as soon as possible.

regards,

Deba Prasad Sahoo
Mobile No [protected] / [protected]

mobile blast
Complaint marked as Resolved Feb 6, 2018

Complaint Status


[Jan 31, 2018] Karbonn Mobiles customer support has been notified about the posted complaint.
Updated by Abhishek jana1, Feb 01, 2018
ok i'll post original bill tomorrow
Updated by Abhishek jana1, Feb 01, 2018
I am did not find bill this mobile was 2.6year old. please find from your record. I provide you IMEI no. [protected] also.
Verified Support
Karbonn Mobiles Customer Care's response, Feb 06, 2018
Dear Sir,
This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter is under process.
Email address -Support@karbonnmobiles.com

Regards
Customer Help desk
Karbonn Mobiles
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

I have already complained to consumer forum.
my complained no. 595364 dt-2.02.2018 .
if you are not actioned my comlaint as soon as.
Then I will go consumer forum for legal action.
Kindly do th need ful.

Rakesh kumar
mob. no. [protected]

Sir mr mobile phone 30 .1.2018 ko 5.30 PM Bikaner Rajasthan shivbari circle or reliance fresh ke bech khi kho gya h karbonn titanium S30 colour white IMEI 1.[protected]. 2.[protected] Anu Bhati
rajendersinghbhati@yahoo.com
Connect no. [protected]

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    Karbonn Mobiles - mobile blast