[Resolved] Karbonn Mobiles — mobile blast
AbAbhishek jana1 on Jan 30, 2018
I am the user of Karbon mobile phone, model number- K9, IMEI no. [protected], purchased from- Gurgaon, Haryana (India)
On[protected] at 08:50 pm smoke started coming out of the Karbon mobile phone, I quickly removed the battery from the phone and within few minutes the battery exploded. Due to this my phone also got damaged.
There was no casualty from the battery explosion but in case this does not have my attention it could have caused an serious injury to my family member.
I am also enclosing the photos of the explosion.
I shall be extremely grateful to compensate with me new phone as soon as possible.
Deba Prasad Sahoo
Mobile No [protected] / [protected]
Complaint marked as Resolved Feb 6, 2018
[Jan 31, 2018] Karbonn Mobiles customer support has been notified about the posted complaint.
Verified SupportKarbonn Mobiles Customer Care's response, Feb 06, 2018
This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter is under process.
Email address -Support@karbonnmobiles.com
Customer Help desk
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