[Resolved] Karbonn Mobiles — Karbonn aura note 4G handset

Saravana Kumar S

from Delhi, Delhi

Address:	625009
Website:	www.consumercomplaints.in/new_complaint

Don't but this mobile because the charger power pin socket is placed with the mother board. If the socket is damaged, the entire mother board has to changed and it will cost of rs.4210/- and mobile phone cost is rs.7000/-.
Also this will not cover the warranty from company. Unplanned production and worst customer services. People will use frequently the power pin, it should be placed any sub-boards in the mobile handset device. The karbonn production unit has to concentrate this area in hardware part and should release the product as user friendly. Till the period they have to advise the service center to cover this defect as warranty.

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Jan 29, 2018

Complaint marked as Resolved

Karbonn Mobiles customer support has been notified about the posted complaint.

Jun 15, 2017

Updated by Saravana Kumar S Don't buy.

Verified Support

Dec 23, 2017

Karbonn Mobiles Customer Care's response Dear Sir,
This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

Regards
Customer Help desk
Karbonn Mobiles

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Comments

dj Gaurav

from Delhi, Delhi

My mobile Karbonn quantro l51hd . Touch not working . Because I go in service centre my mobile Sumit and says that you received after 4 days today 20 days above and today not pic up my call and not response very poor service Karbonn mobile I inform you . You return my phone . Ya return my money plss contact my no. [protected] (10am to 3pm )