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Karnataka Bank — amount got deducted

My name is shreya hegde. I have transferred 40, 000 through the swiping machine on 26/01/2019. I received message that my amount was debited..,, but for the other person the card got declined. Will i get back 40, 000 or will they get it because on that you wre upgrading your system and we were not supposed to do any transaction. Pleass do respond that was not a small amount thought.. I need it back immediately
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Complaint Status


[Jan 28, 2019] Karnataka Bank customer support has been notified about the posted complaint.
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    Karnataka Bank
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    230
    Pending
    0
    Resolved
    31
    Karnataka Bank Phone
    +91 82 4222 8222
    +91 80 2202 1508
    +91 80 2202 1507
    Karnataka Bank Address
    Post Box No. 599.Mahaveera Circle, Kankanady, Dakshina Kannada Dist., Mangalore, Karnataka, India - 575002
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