Karnataka State Road Transport Corporation [KSRTC]

[Resolved] Karnataka State Road Transport Corporation [Ksrtc] — amount deducted, ticket is not confirmed.

Arun Anoop

from Puducherry, Puducherry

Address:

SOURINGAL HOUSE, PATHAIKKARA POST, PERINTHALMANNA, MALAPPURAM-679322, Kerala, 679322

To whosoever it may concern,
I tried booking ticket in ksrtc.in from Bangalore airport to Mysore and I was taken through phone pay as payment option where 801 rupees was deducted but seat is not booked. I didn't receive an confirmation/failure message on booking but money was deducted. To check on this, i called the customer care, took the number from ksrtc portal. i was kept waiting for more than 15min in the call to be answered by any customer care executive but my call was not taken by anyone in customer care. i could not find any way to reach out to ksrtc to get my money refunded. I want my money refunded. OB reference number of failure booking is
OB41150368 . Also I'm attaching screenshot of payment details for your reference, kindly do the needful.
Regards
Arun S

+3 photos

Was this information helpful?

No (0)

Yes (0)

Dec 26, 2019

Complaint marked as Resolved

I've mailed the transaction details and screenshot of ticket status to [email protected].