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[Resolved]  Karnataka State Road Transport Corporation [Ksrtc] — complaint on services at kempegowda terminus bangalore

Your bus terminus at Bangalore (for buses to go to Hyderabad)
there is no improvement at all from last 3 years.

1. there is no announcements made- why public announcement are not made in Kannada, Hindi, and English - very essential, to facilitate passengers.
2. display (TV) is so high, and not visible - why not you make it with big letters just like available in railway stations. High time you need to introduce this system
3. Controller not available. (from 7.30 PM to 9.00 PM) ..there is a desk with a chair occupied by passengers, and no official (s) available. - Uniform personnel with Name Card and ID card should be available at the terminus. .. mandatory.
4. NO help desk for passengers... why? (you may have it another place not at this terminus)
5. Other state Buses (TSRTC /APSRTC) have more space for parking the buses than your Buses
at this terminus. why..?

your reply awaited.
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Oct 18, 2019
Complaint marked as Resolved 
No reply (email) till date from KSRTC. No telephone from any official of customer service of KSRTC. This is your state of affairs, NOT REPLYING / not taken any remedial measures, till date.
Nov 04, 2019
Updated by keshavkarnam
please note, there is NO reply/ response directly (to me by email)/ indirectly (through you) to the above complaint.
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    Karnataka State Road Transport Corporation [KSRTC]
    Customer Care Service
    Customer satisfaction rating
    32%
    Complaints
    2081
    Pending
    0
    Resolved
    664
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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