[Resolved]  Karnataka State Road Transport Corporation [Ksrtc] — KSRTC Ticket is not booked but money was debited from the account

Dear Sir/Madam,

I am writing to inform you that I booked 6 tickets for the travel date 24/06/2022 on the KSRTC Mobile App (Route- Banglore to Pondicherry). The Transaction was processed and the money was debited from my account, but the tickets were not booked and the status on the KSRTC Mobile app shows the transaction failed.

I would like to receive the refund at the earliest as I would like to book the tickets again for the same bus on the above-mentioned dates. I am attaching the screenshots of the transaction and the KSRTC app status. Kindly do the needful.

OB Reference No: OB49723419