Karnataka State Road Transport Corporation [Ksrtc] — late arrival and irresponsible

Address:

Raichur, Karnataka, 584115

I have reserved madikeri depot rajahamsa exe on 23/10/[protected]@15:45 from mysore-bengaluru pnr no. J73043188. Bus didn't arrived on time depo manager have replied irresponsibly.. After reaching bengaluru 20:00 i have to go lingsugur.. I need a proper action to be taken and refund my booking fee on extra charges which i have spent extra for another buses.
Kindly do the needful.