[Resolved]  Karnataka State Road Transport Corporation [Ksrtc] — non-refund even after 16 days

Address:Bangalore, Karnataka

Hi,

I had made online booking on Sep 10 at 8.13PM through UPI payment, the amount was 2996 and it was debited from my account and was also credited to ksrtc, however ticket was not booked and i had to book again.

Its been two weeks since than but i have not received refund for the same, i have followed up with accounts team, refund team and all the possible teams but have not received my money back yet. Every time i have been told it will be credited in two days or three days and i have been waiting for that for more than two now.

Seems like this a trick from ksrtc to hold up people's money, and it is very unethical and outrageous, i hope this post will get noticed by ksrtc officials and will get my refund as soon as possible.

I have attached screenshot of the detail that i have received from KSRTC for the same

Transaction Ref No - OB33070515
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 26, 2018
Complaint marked as Resolved 
Help provided from ksrtc
Sep 26, 2018
Updated by paragnshah92
I am adding image of mail that i have recieved form ksrtc as well.

Complaint comments 

Comments

I was travelling to mysore in a bus with student bus pass, the conductor asked to show the collage id which i was unable to bring because of some reasons, she stoped the bus in middle road and urged me to take ticket forcfully, i was not having money to take ticket. Vehichle number KA 11 F 1205.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information