Karnataka State Road Transport Corporation [Ksrtc] — regarding rash driving of ksrtc bus

This is with regard to bus number ka 09 f 5132
Travelling from bangalore to mysore which has come and hit our car which had stopped at traffic signal.
In addition the driver and conductor behaved very rudely and instead of apologising they told us to file a complaint with ksrtc or police and went away. We feel very bad about this type of behaviour.
Kindly take the necessary action against the staff.
Yours sincerely
Venkatesh
Bangalore.