Karnataka State Road Transport Corporation [Ksrtc] — seat change issue

Address:Bangalore, Karnataka
Website:www.Ksrtc.in

I booked a seat in the Karnataka ksrtc bus from Kottayam to Bengaluru. When I booked the ticket, there were only 2 window seats. I booked seat no. 44 on the left which was just in front of the back row . When I boarded the bus I see that seat 44 is the seat in the back row next to window seat. The bus conductor has no information. What happened? Don't you think passengers should be kept informed about such changes?
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information