[Resolved]  Karur Vysya Bank — money debited but ticket not booked

I was on bookmyshow where i used the upi through google pay app for booking the movie ticket. The app said the transaction was done, payment accepted and all those things and i also got my money debited from my account. But i hadn't gotten my e-ticket for the movie. At first when i checked for the seats which i booked, the status was booked but after some time the same seats are now showing the status as available. Also i did not get the debited mail from my bank which i usually get. But when i checked my balance the amount is already deducted. I have attached the screenshot from gpay app. Please help
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Jun 7, 2019
Complaint marked as Resolved 
Karur Vysya Bank customer support has been notified about the posted complaint.
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