[Resolved]  Karvy — aadhar address change - online is getting rejected in spite of providing correct documents

Address:Vizianagaram, Andhra Pradesh, 535002

Hi team,

I have submitted two online requests to change my aadhar address using my the option of passport of spouse as address proof.

Urn request #s of the same are 0000/00561/71744 & 0000/00556/72289

In both the cases they have rejected my request with reason "invalid documents" even though i have uploaded self attested passport of my wife.

Please let me know what else i need to provide for this address change request to happen. Thanks.

Regards,
Raj kandula
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Apr 8, 2019
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2019
Karvy Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above complaint, please share your aadhaar number along with the local language to kfpl.[protected]@karvy.com to enable us to check and resolve it on priority basis.

Thanks & Regards
Team Karvy
Mar 07, 2019
Updated by rajslr
Hi Team,

As suggested I sent a mail to kfpl.[protected]@karvy.com with the details requested. Let me know if you need any further information. Thanks.

Regards,
Raj kandula
Verified Support
Mar 08, 2019
Karvy Customer Care's response
Dear Sir,

Thank you for sharing your details with us, We will share the response via email.

Thanks & Regards
Team Karvy
Mar 11, 2019
Updated by rajslr
Hi Team,

I haven't received any response from your team. Please let me know if I need to wait for more time. Thanks.

Regards,
Raj Kandula
Complaint comments 

Comments

Hi Team,

As suggested I sent a mail to kfpl.[protected]@karvy.com with the details requested. Let me know if you need any further information. Thanks.

Regards,
Raj kandula

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