[Resolved]  Karvy — aadhar card address change rejection

Address:500025

I have updated my aadhar address using uidai official site (Uidai.gov.in) by attaching a valid address proofs. After 1 day i am receiving an error message saying "your request 0000/00523/16061 has been rejected due to:

1 time i have uploaded through authorized center, i have waited 3 months to update but not happen after that i have tried 7 times through one line still not updated... If you have system issue please upgrade to latest technology or using one base language for aadhar update.

7 times i have uploaded online it is not updated still.

Your update request has been successfully submitted on 03 jul 2018. Your update request number (Urn) is 0000/00517/25325 — 03jul2018
Your update request has been successfully submitted on 04 jul 2018. Your update request number (Urn) is 0000/00517/46969 — 04jul2018
Your update request has been successfully submitted on 09 jul 2018. Your update request number (Urn) is 0000/00518/45922 — 09-jul-2018
Your update request has been successfully submitted on 27 jun 2018. Your update request number (Urn) is 0000/00516/14932
Your update request has been successfully submitted on 24 jul 2018. Your update request number (Urn) is 0000/00521/50122 — 24th jul 2018
Your update request has been successfully submitted on 27 jul 2018. Your update request number (Urn) is 0000/00522/[protected]jul-2018
Your update request has been successfully submitted on 01 aug 2018. Your update request number (Urn) is 0000/00523/16061 - 01aug2018 - at 840pm
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Sep 3, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2018
Karvy Customer Care's response
Dear Sir/Madam,

With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com to enable us to check and get back to you shortly.

Regards
Team Karvy
Aug 04, 2018
Updated by SriniRao
Today also i have uploaded address proof with correct transaction, please cross check and process this URN

Aadhaar No. :[protected]
Update Request Complete
Your update request has been successfully submitted on 04 Aug 2018. Your Update Request Number(URN) is 0000/00523/69643
Aug 04, 2018
Updated by SriniRao
One more...if you have any issues in this URN's please let us know...

Update Request Complete
Your update request has been successfully submitted on 04 Aug 2018. Your Update Request Number(URN) is 0000/00523/69749
Aug 04, 2018
Updated by SriniRao
Today i have submitted for Address proof change it is rejected again...for reference i am attaching screen shot of that..i have sent mail to kcpl.[protected]@karvy.com.

It is very serious issue why are not updating your system with latest technology, please use one basic language(English) for updating details Aadhar online service.

I am doing this since 09-APR-2018...still it is not updated, old address proof is not accepting we have opened one new bank account after that also not changing.

Please give proper reply for this.

Complaint comments 

Comments

Dear Karvy Team

Aadhaar No. :[protected], Local Language: Telugu.

If English not converting into Telugu properly, please do the changes as per uploaded address proof and process it.

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