[Resolved] Karvy — aadhar card - address update rejected

1 Review
 keane.05 on Jan 19, 2019
My parents recently moved to a new place and i want them to have their aadhaar cards updated with their most recent address.

My request for my mother's address update has been rejected multiple times due to the same error - data mismatch in document and update request - over the last couple of months. My father's request is still pending. I have provided their voter's id as the address proof document for my parents.

Since aadhaar card related issues deal have a lot of private and sensitive data, i would like to know the official email and contact information of karvy-kdms, using which i can communicate to address my issue/complaint regarding parent's aadhaar card address update rejection.

I would really appreciate it, if you could help me on this.

Thank you for your time.
Complaint marked as Resolved Feb 19, 2019

Complaint Status

[Jan 19, 2019] Karvy customer support has been notified about the posted complaint.
Verified Support
Karvy Customer Care's response, Jan 19, 2019
Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above compliant, please share your aadhaar and URN number along with the local language to [email protected] to enable us to check and resolve it shortly.

Thanks & Regards
Team Karvy
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    Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    Karvy - aadhar card - address update rejected