[Resolved]  Karvy — aadhar card - address update rejected

My parents recently moved to a new place and i want them to have their aadhaar cards updated with their most recent address.

My request for my mother's address update has been rejected multiple times due to the same error - data mismatch in document and update request - over the last couple of months. My father's request is still pending. I have provided their voter's id as the address proof document for my parents.

Since aadhaar card related issues deal have a lot of private and sensitive data, i would like to know the official email and contact information of karvy-kdms, using which i can communicate to address my issue/complaint regarding parent's aadhaar card address update rejection.

I would really appreciate it, if you could help me on this.

Thank you for your time.