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[Resolved]  Karvy — aadhar update portal not working correctly for address change using request for address validation letter

I am trying too update address using option "Request for Address Validation Letter". After entering Address Verifier Aadhar number in input field and submitting page it does not go to next page and stays in same page and there is no SMS on Address verifier's mobile number about OTP and link.
The site is not tested properly. Please get it corrected and in working condition ASAP.
aadhar update portal not working correctly for address change using request for address validation letter
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Complaint marked as Resolved Mar 2, 2019

Complaint Status


[Jan 29, 2019] Karvy customer support has been notified about the posted complaint.
Verified Support
Karvy Customer Care's response Jan 30, 2019 Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above compliant, we would like to inform you that the above website taking care by UIDAI.

We have forwarded your concern to the UIDAI support team. Any further assistance, pleas contact to the below details.

Toll free no :1947 or Email: [protected]@uidai.gov.in

Thanks & Regards
Team Karvy
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