[Resolved] Karvy — aadhar update - problem with updating address

[email protected]

from Bengaluru, Karnataka

Address:

560076

Dear sir/madam,

I have updated my aadhar address using uidai official site (Uidai.gov.in) by attaching a valid address proof. After 1-2 hours i am receiving an error message saying "your request 0000/00536/04265 has been rejected due to: transliteration error in the request field." the translation to the native language is not correct, so i have corrected it and submitted the request. I still received the same error again and again. There is no specific reason why i am getting this error.

I have sent a couple of emails to helpdesk team but i haven't receive any response. Hence, i am registering a complaint here.

Kindly help me on this.

Regards,
Anwesha sharma

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Nov 8, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above complaint, please share your aadhaar/URN number along with the local language to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy