[Resolved]  Karvy — aadhar update request rejected for translation error

Address:Chennai, Tamil Nadu

My mom's aadhar update request was rejected quoting - "transliteration error in the request field" the same reason was told when rejecting my father's request too

My rejected request urn is 0000/00504/14105

Can you please explain where the mistake was done in translation?

Karvy-kdms said as outsourced partner for updating the requests online they should take necessary actions to resolve the issue despite of simply rejecting it
Was this information helpful?
No (0)
Yes (0)
May 17, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
Karvy Customer Care's response
Dear Sir/Madam,

With reference to the above compliant, we request you to please provide your aadhaar number for further assistance.

Regards
Team Karvy
Verified Support
Apr 16, 2018
Karvy Customer Care's response
Dear Sir/Madam,

With reference to the above compliant, we request you to please provide your aadhaar number to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karvy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    1669
    Pending
    0
    Resolved
    1230
    Karvy Phone
    +91 40 2331 2454
    Karvy Address
    Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all Karvy contact information