[Resolved]  Karvy — awful service for aadhaar address update

I am very sorry to say this service is awful. I have been trying since long to update my aadhaar address online but every time i am getting "data mismatch in document and update request, transliteration error in the request field".

It's very frustrating and painful.

I have tried almost 10 times and every time its rejected.

This was my last request number - request 0000/00525/66233

I also sent mail to "kcpl. [protected]@karvy.com" regarding the same on 14th aug 2018. On 16th aug, they asked me aadhaar number and local language. I gave them and requested to update my address on the same day. Also given my address prove with self-attested since then i haven't received any response from them.

This is very pathetic where a simple address update takes months after month with a hassle. What makes sense to build a non-sense system where a simple address cannot be updated online?
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Oct 2, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2018
Karvy Customer Care's response
Dear Sir/Madam,

With reference to the above compliant, we have not received any email with the mentioned URN. We request you to please share email id for further assistance.

Regards
Team Karvy
Aug 31, 2018
Updated by i77
[protected]@gmail.com.

I Tried yesterday again and rejected. Here is the Request number 0000/00528/21931.
This is now a real pain.

Pls, update my address ASAP.
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