[Resolved]  Karvy — careless and reckless support service from karvy.

Address:Hyderabad, Andhra Pradesh, 560036
Website:www.karvy.com

I had an account in karvy, which is deactivated for a while. I have requested for re-activation and sent all the required kyc docs along with the application form including aadhaar. While reactivation, they wrongly spelt my surname/lastname, which would be an issue for all transactions. I have raised a request to correct the same but they again asked the kyc docs. Initially they reactivated after 45 days of submit of my application. I told them i have recently submitted all the docs and it is not my mistake that the name is entered wrongly so please update. Since then it has been 10 days no one responded. Such a pathetic service they are giving to the customers.

I suggest to everyone not to open or trade with karvy. Being a loyal customer for more than 7 years, they haven't showed minimum acknowledgement for my request email.
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May 7, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
Karvy Customer Care's response
Dear Sir/Madam,

With reference to the above compliant, please share your PAN number to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy
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