[Resolved] Karvy — Cheating - IDFC Infra Bond Maturity amount

Roy Joseph Konnayil

from Thrissur, Kerala

Address:

560093

Hello Team, The delay happened because of Karvy Team as they did not inform initially that i need to sent the Indemnity bond as Karvy was not holding my original bond certificate. I have send all the documents on December month and got confirmation from your GREAT CUSTOMER SUPPORT TEAM that I will be receiving the payment by February. Further I have followed up with your Team and came to know that I need to send another set of documents .. And now you are saying that you will process the request by batch only and not as Single Payment. Seriously this is called purposeful cheating !! I'M WONDERING HOW THIS COMPANY IS SURVIVING !! WHY CAN'T YOU EXPEDITE THE PAYMENT PROCESS ? I CAN'T WAIT FOR ONE MONTH AS THIS IS THE SECOND TIME YOUR COMPANY IS CHEATING ME WITH MY BOND MATURITY AMOUNT PAY BACK.

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Jun 18, 2017

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Apr 04, 2017

Updated by Roy Joseph Konnayil Hello Team, The delay happened because of Karvy Team as they did not inform initially that i need to sent the Indemnity bond as Karvy was not holding my original bond certificate. I have send all the documents on December month and got confirmation from your GREAT CUSTOMER SUPPORT TEAM that I will be receiving the payment by February. Further I have followed up with your Team and came to know that I need to send another set of documents .. And now you are saying that you will process the request by batch only and not as Single Payment. Seriously this is called purposeful cheating !! I'M WONDERING HOW THIS COMPANY IS SURVIVING !! WHY CAN'T YOU EXPEDITE THE PAYMENT PROCESS ? I CAN'T WAIT FOR ONE MONTH AS THIS IS THE SECOND TIME YOUR COMPANY IS CHEATING ME WITH MY BOND MATURITY AMOUNT PAY BACK.

Apr 19, 2017

Updated by Roy Joseph Konnayil HELLO @IDFC_Bank / @KarvyCPU SIR's, ANY PLAN TO PAYBACK MY INFRA BOND MATURITY AMOUNT ?? DO I NEED TO APPROACH JUDICIARY /POLICE STATION ???

Apr 26, 2017

Updated by Roy Joseph Konnayil HELLO !! ANY UPDATE ON MY PAYMENT ?? THIS IS THE LAST WEEK OF APRIL 2017. THIS IS WHAT THE FINAL DATE WHICH YOU HAVE TOLD ME. WHEN THE PAYMENT BATCH WILL BE PROCESSED ????????????

Verified Support

May 17, 2017

Karvy Customer Care's response Dear Sir,

Bonds have been processed. IDFC Bank will be releasing the payment by tomorrow.For any further assistance please write to us on kcpl.[protected]@karvy.com

Regards,
Team Karvy