[Resolved] Karvy — dividends missing

satsem

from Tindivanam, Tamil Nadu

Address:

Hyderabad, Telangana

Sir/mam,
Folio id : bbe 803973
Name ramaswamy semmalai
Semmalai selvarani
Bought on 1997
I have not received my dividends since 1997 and on enquiry i found its not transferred to iepf and shows status as paid where as i had not received the amount and have made frequent claims on the amount. As per karvy records a signature mismatsch was reported so i have sent the affidavit for signature update on 5th oct and thy received the documents on 9th oct 18 but have not updated and on asking for action the officials say they have backlog and dont bother to take an action. They are not giving proper info on to where the amount has been passed and juggle the calls saying they cant provide the details. Proof for not unclaimed amount is attached with the email. No response to my prior mails too
Thank you

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Nov 26, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, We have verified the records and find that demand draft are issued in the year 2013 and 2014 for the dividend year 1999 till 2012. We will verify the matter with dividend banker and shall revert to you shortly. Any further assistance, please mark a mail to kcpl.[protected]@karvy.com.

Regards
Team Karvy