[Resolved]  Karvy — Investor service - pfc bonds buyback

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.karvy.com

My application specifically stated that i would not like to avail of the buy-back facility. However karvy wrongly processed the application as a redemption request and the bonds were redeemed when the offer for buyback was not accepted by me.

In spite of repeated emails, the standard response received by me has been that bonds are redeemed and details of credit to bank account are given.

No further details have been forthcoming.
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Aug 11, 2017
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Karvy Customer Care's response
Dear Sir,

We apologize for the inconvenience. please send us the details such as Folio no. /DP ID, Client ID, name of the bondholder, Cert.nos., no. of bonds to enable us to verify our records and revert. Please write to kcpl.[protected]@karvy.com for further assistance.

Regards,
Team Karvy
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