Karvy — issuance of duplicate bond certificate

Address:

Karvy Computershare pvt ltd, Karvy Selenium Tower B, Plot 31-32, Gachibowli, Financial District, Nanakramguda, Hyderabad, Hyderabad, Telangana, 500032

I had requested karvy computershare for issuance of duplicate bond certificate for ifci long term infrastructure bonds series 4 issued in 2012 on 29.11.2019 by an application enclosing there with indemnity bond on stamp paper of rs 100/- folio no inb0028268 for 4 bond certificates of rs 5000/- each. The application was couriered through speed post to their gachibowli, nanakramguda, hyderabad office. Still not received the duplicate certificate. Since then trying over phone[protected]/23312454 to contact them but could not get through. Please get me the duplicate certificate. My address also changed to b-9, sector 47 noida district gautam budh nagar uttar pradesh 201301 and telephone [protected] and mail id karan. [protected]@gmail.com and [protected]@yahoo.co.in
Please intimate status.