[Resolved]  Karvy — karvy online mobile app not working

Dear sir,

My id 1163127 janardan tandel

I am highly disappointed with your service as i am complaining for the same problem again.

Before some days (17 th march 2018) i have raised a complain that the mobile app not working properly& you gave soluion that - 1. Settings — mobile network — access point name — make change like ipv4 and 2. App manager — storage — clear cache/clear data. As per your i tried it and for 2-3 times it worked but after that the same issue persist.

It is become a hactic task for me to login in your app and make transaction.

After 10 to 12 tries it allow me to login me (Diaplay error session expired)
And after this exercise it will give continue error like-session has expired login again /market.

Its a matter of great concern that the well known and well - esteemed firm like you is unable to give a permament solution to his client. Nowadays in service sector this type of service is completely unexpectable.

Regards
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 17, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
Karvy Customer Care's response
Dear Investor,

We apologize for your adverse experience. We are unable to reach you at your registered contact number. In case you still have an issue, please send a mail to [protected]@karvy.com and provide your alternate phone number.

Regards,
Team Karvy
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karvy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    1669
    Pending
    0
    Resolved
    1230
    Karvy Phone
    +91 40 2331 2454
    Karvy Address
    Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all Karvy contact information