[Resolved]  Karvy — kyc pending since one year

My investment in ongoing in axis mutual fund since dec2016 and i have processed my kyc through karvy since oct 16 and submitted all relevant documents 3 time, latest in the month of september 2017. But my kyc status still showing as under process and quoting that documents not submitted by intermediary. It says ckyc id generated but not completed. I humbly request you to please either complete it or cancel my all data regarding kyc through karvy so i can approach to any other agencies for completion of my kyc for mutual fund. I talked to mr. Anoop of jammu karvy branch and he said me numerous times that my all documents submitted by him on time. Who will solve my problem. I can't understand that is it take one year to complete kyc process. For example my one friend applied for kyc through cams and same completed within 15 days. Will you please let me know that what is my mistake in this matter. I have suffered a lot and frustrated deeply. Pleas
E resolve it or allow me to go with any other kyc completion agency.

Bhupendra singh
Udhampur
Pan card. Czgps4416p

Axis long term equity fund investments since jan 17.
Folio no.[protected]
Bhupendra. [protected]@gmail.com
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Dec 25, 2017
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
Karvy Customer Care's response
Dear Sir,

We apologize for the inconvenience caused. Your KYC is registered under KARVY KRA.

If any issues found regarding this issue, please mark a mail to kcpl.[protected]@karvy.com.

Regards
Team Karvy
Complaint comments 

Comments

Dear Bhupender,

You need to speak with Axis MF customer support and ask them for the delay in registering your KYC. Karvy is an RTA which work on behalf of AMCs like Axis MF.

Thanks,
Ankit Choradia

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