[Resolved]  Karvy — mutual fund redeemed, still money got deducted from the bank account

I have purchased a icici prudential technology mutual fund earlier and after certain time i decided to redeem the mfs.
So i contacted my agent and she said it will get redeemed.
I also received a message from karvy stating that the mfs have been redeemed but today i received a message from my bank saying that the amount of rs.1000 has been deducted in favour of karvy.
How is this possible?
I need a quick resolution for the same.
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Mar 17, 2019
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Karvy Customer Care's response
Dear Sir

Kindly share your client code or folio number. We will try to resolve the issue at the earliest.

Regards
Team Karvy
Feb 18, 2019
Updated by murtazaharda
Client Code: A44000209
I need the resolution at the earliest
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