[Resolved] Karvy — non issue of fresh warrant for dividends on shares (iocl), folio no in300214/21821173, nammi kamala
Raramky@086 on Feb 8, 2018
1. It is intimated that we received hdfc bank limited warrant bearing machine no 001654 dated 04 sep 17 for a sum of rs 3, 200/- issued in favour of mr venkata rao nammi (Late) as dividends on shares. The same has been returned to your office on 13 dec 17 vide speed post no en56252381in. The same has been reached to your hyderabad office on 16 dec 17 while checking the speed post office online delivery system.
2. Its almost two months completed and we have not received fresh warrant for dividends on shares. Please refer communication through e-mails on the subject from us, call centre through telephone and your office on the subject. I have submitted the documents required through mail and speed post also but no action has been taken. (Your emails - psa/nrdw/iocl/201861/ 8875145, dated 07 feb, psa/nrdw/iocl/201817/8867920 dated 06 feb, psa/nrdw/iocl/ 210792/8861653 dated 02 feb and so on.
3. You are therefore kindly requested to look into matter and solve the issue please.in my mail i have sent my mobile number ([protected]) also to contact if any document required but no response received. On 07 feb 17 i received mail from your office stating to forward documents which is not understood. Where is the document send through speed post, mails and pdf also by me please.
An early action is requested please for resolving the long pending issue.
Complaint marked as Resolved Mar 15, 2018
[Feb 08, 2018] Karvy customer support has been notified about the posted complaint.
Verified SupportKarvy Customer Care's response, Feb 09, 2018
As discussed, we have earlier returned back the documents to you which are received at our end for need of detailed transaction statement on 20.12.2017. Hence, we request you to obtain detailed transaction statement from your depositary participant reflecting transmission of shares from previous demat account # IN300610/10165576 to the present demat account # IN300214/21821173. Please send the scanned image
of the detailed transaction statement to firstname.lastname@example.org to enable us do the needful.
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Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034