[Resolved] Karvy — NRI Investment at Dubai | |||
I had submitted a form with cheque for submission to fpi premium fund at karvy dubai. Since the charge structure was not given to me, i asked to hold processing cheque. But karvy went ahead and processed the cheque. Now i asked for the refund and can cell the application, they deduct 5 percent. Because of their fault, i am paying the charges. Their service is always poor at dubai. Please check Was this information helpful? | |||
Jun 17, 2017 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Apr 17, 2017 digaba's response call me on [protected]
Verified Support May 17, 2017 Karvy Customer Care's response Dear Sir, We wish to inform you that an intimation was sent to you on 13.07.2016 to surrender the original bond certificate(s) for buyback payment due on 12.12.2016, but we did not receive the same for our further action, since the last date for submission was 11.09.2016. We request you to refer Clause vide No. 6 on the reverse of the bond certificate specifying submission period. Moreover, in line with the said clause, submission of the bond certificate is required for record/reconciliation/mutual protection and to avoid any misuse considering the 10 year maturity of the bond and buyback happening at the mid of maturity period. Since we did not receive the original bond certificate, we were unable to consider for buyback and referred for next buyback payment on 12.12.2018. Also note that, the bonds are already listed with Stock Exchange, where you can trade the bonds anytime till maturity date. Or if you retain the bonds till next buyback date 12.12.2018 or maturity i.e. 12/12/2021. For any further assistance please write to us on kcpl.[protected]@karvy.com Regards, Team Karvy | |||
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+91 40 2331 2454
Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
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I am holding IFCI infrastructure bonds folio number INA0007946
4 BONDS 36981 TO 36984
NEED TO REDEEM THEM
HOW TO GET IT DONE
HOPE TO GET RESPONSE THIS TIME
YOUR CUSTOMER CARE NUMBERS ARE HOPLESS
NO ONE ATTENDS IT
TRIED THOUSANDS OF TIMES