[Resolved]  Karvy — payout not transferred to my bank even after 11 days

Address:

Karvy Stock Broking Limited Reg.Office: Karvy Center ,8-2-609/K Avenue 4,Street No.1, Banjara Hills. Hyderabad ? 500034 Tel:+91-40-23312454; Fax:+91-40-23311968; Investor Grievance Cell email:[email protected]

I have a trading account with karvy and sold some shares and posted payout request to transfer the amount of 51336/- to transfer to my bank account. Although, the amount got debited from my karvy ledger account but the same did not get transferred to my icici bank account even after 11 days. I have sent several mails to karvy at [protected]@karvy.com but every time i get standard reply that they are looking into the matter. I spoke with executive also on 11 october 2019 and he assured that the money will get transferred to my bank on the same day but still not done on 14th also. What game karvy is playing with its customers? By debiting the amount but not really transferring, they are alearly using customer's money for all these days without any guilt. Is karvy working as per sebi norms? Karvy is not providing the transaction details also so i cannot even talk to my bank.